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DeWalt Radio Connect

Client Stanley Black & Decker Inc.
Type Power Tools
Platform IoT device, Mobile app
Dewalt Radio Connect device

Overview

DeWalt (a Stanley Black & Decker brand) created a sound system for their TSTAK modular storage users. TSTAK Connect Radio is a compatible job site radio and charger that offers FM, AM, DAB, and Bluetooth connectivity with a 45 Watt Output. The radio can be controlled remotely using a mobile app, allowing for complete control of the device on site as well as playing music from the smartphone library.

Services

Dewalt Radio Connect device

The Challenge

Designing the device user interface and a connected mobile app that controls the device to improve the experience of job-site workers who wants to control their DeWalt TSTAK® Portable Bluetooth® Radio + Charger device because they value the option of getting an entertainment solution while working and controlling it from a long distance.

The Solution

As it’s the first mobile app in this category, while approaching new millennial customers, it was crucial to create a seamless and intuitive usage. We’ve created a simple pairing process, in a way the users will find it easy to use, by creating a familiar experience that incorporates new functionalities such as, quick scanning frequencies,  creating lists of favorite stations, playing local library music on the device and more.

Device UI

The UI of the physical device included a digitalization of the DeWalt brand that fits with the TStak Connect Radio product design. The clean UI design incorporates the products’ curvey design and works under the constraints of the relatively low-resolution screen, the long-distance of the users from the device itself, and the job site environment which sometimes may have sunlight, dust, noise and other cognitive loads.

Dewalt Radio Connect UX
Dewalt Radio Connect mobile app ux ui
Dewalt Radio Connect device mobile appDewalt Radio Connect product icon
Dewalt Radio Connect deviceDewalt Radio Connect app icons

Results

The app made a big influence both internally (inside the organization) and externally (competitors). All the UX-related reviews received from users were great, especially about the fact that it's user-friendly.

Top user reviews:

"Wow what an app! ...works brilliant, beat money I have ever spent on this t stack radio, chuffed."

"I found this app made the radio far more user friendly..."

"Great app!"

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